Streamline Your Team's Inbox, Collaborate Seamlessly, and Deliver Exceptional Customer Service
Hiver is a powerful email management solution designed to help teams manage shared inboxes directly from their existing email accounts. Whether you use Outlook or Google Workspace, Hiver allows you to collaborate effortlessly, streamline your communication, and ensure nothing falls through the cracks.
The Benefits of Hiver...
Ease of Use
Intuitive and user-friendly interface designed for seamless integration with your existing email setup, enabling your team to start using Hiver immediately and efficiently with minimal learning curve.
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Shared Inboxes
Manage team emails efficiently with shared inboxes that everyone can access and contribute to, enhancing team collaboration and ensuring no email is missed, making it easier to handle customer queries, support tickets, and sales inquiries.
Automation
Automate repetitive tasks such as email assignment and follow-ups, saving time and boosting team productivity, allowing your team to handle 50% more emails without increasing headcount.
Email Delegation
Assign emails to team members effortlessly and track their progress without leaving your inbox, streamlining workflow, increasing accountability, and reducing response time by up to 40%.
Email Notes
Collaborate on emails internally with private notes that only your team can see, improving internal communication and reducing inbox clutter, enhancing team productivity by 30%.
SLA and Business Hours
Set clear expectations for email response times and ensure your team meets them, enhancing customer satisfaction by up to 25% with faster and more efficient email management
Tangible: Your Authorized Partner
Unleashing the Full Potential of Hiver
Tangible Analytics Consulting specializes in integrating Hiver into businesses and institutions to streamline email workflows, enhance team collaboration, and ensure accuracy in the installation and design of the Hiver product. As an authorized Hiver partner, we bring unmatched expertise and the latest best practices to ensure you maximize the value of Hiver's advanced email management features.
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Our team of certified consultants works closely with you and Hiver’s internal team to customize and implement this powerful tool, granting you a smooth and efficient product launch. This partnership combines the innovative capabilities of Hiver with our proven track record of delivering seamless integrations and optimized performance.
Our direct access to the latest Hiver features and best practices ensures we provide top-tier service and value to our clients.
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When you work with us, you gain a trusted partner dedicated to transforming your email management processes, boosting team efficiency, and elevating customer satisfaction. Experience the difference our expertise and Hiver’s software can make for your organization.
Assessment and Strategy
We begin by understanding your specific challenges and goals. Our team conducts a thorough assessment of your current email management processes and identifies opportunities for improvement. We then develop a customized strategy to implement Hiver solutions that align with your objectives.
Hiver Implementation
Our certified consultants handle the entire implementation process, ensuring a smooth transition to Hiver. We set up shared inboxes, configure email delegation, and integrate automations to streamline your email workflows. Our goal is to minimize disruption and maximize efficiency from day one.
Optimization and Analytics
Training and Support
Post-implementation, we continuously monitor the performance of your Hiver setup. We provide detailed analytics and reports to track key metrics and identify areas for further optimization. Our proactive approach ensures that your email management remains efficient and effective over time.
We provide comprehensive training to ensure your team is fully equipped to leverage Hiver’s features. From using shared inboxes and email notes to understanding analytics and reporting, our training sessions cover all aspects of Hiver. Additionally, our ongoing support ensures that you have access to expert assistance whenever needed.
Customized Solutions
Every business and institution is unique, and so are their email management needs. We offer customized Hiver solutions tailored to your specific requirements. Whether you need advanced automations, bespoke email templates, or specialized configurations, we have the expertise to deliver.